Accident and Crash Towing
Accidents happen to the best of us…
We’ve towed thousands of crashed cars over the years, so if you’ve been in an accident, don’t worry because our friendly and professional team of towing experts will take care of everything for you.
If the accident is serious, there is doubt as to who is at fault or if anyone is injured, you need to call the Police immediately on 111. Once you’ve done that or if it’s minor, phone us on 0800 869829 and we’ll advise you what to do next, from making a claim to getting you and your car to safety.
What Happens next?
We’ll send one of our tow trucks out and tow your car to the repairer. If you need a lift somewhere, tell us because in many cases we can get you to where you need to be. 24 hour towing is available on request.
If you haven’t contacted your insurance company, do that now and take a note of your claim number.
If you’ve got a lift home, take everything you need from your car, but don’t worry if you can’t get everything because you, or your representative will still be able to access your vehicle.
What next?
Your car will either be towed direct to the panelbeater, or we’ll be asked to take it to our secure storage facility.
Once you’ve made your claim, the insurance company will send an assessor who will decide whether it can be repaired or will be written off. If it’s written off, you still have the option of purchasing it back, otherwise it will be taken for disposal, so make sure you’ve got everything you want.
Can I get a loan car?
Ask your insurance company, in most cases they will offer you a loan car, and if they don’t, most panel beaters do. If you’re unsure or just need a second opinion, call David directly on 027 603 0387
No promises, but we’ll see what we can do.